If a device is stolen, a police report must be provided to the AWLS Technology Department in order to replace it. Without a police report, families will be charged the full replacement cost of the Chromebook before the District can replace the device. 

Thank you for your cooperation in ensuring your child’s school-issued Chromebook will continue to work properly and remain available for student use.

Thank you,
AWLS Technology Department

My Chromebook won't turn on. What should I do?

Rapidly take your hand and run it over all of the keys on the keyboard a number of times, and then try to turn the Chromebook on again. This might do the trick.

My Chromebook was stolen. What should I do?

If your Chromebook was stolen, you will need a police report in order to activate the Chromebook Protection Plan and limit your financial liability. If you simply lose a device, that is considered negligence and is not covered under the Chromebook Protection Plan.

My Chromebook is broken. What should I do?

Please take your broken Chromebook to your building's repair area (usually the main office or media center) and ask for a loaner while our technology team repairs your device.